100% Money-Back Unconditional Guarantee

We believe in earning your trust. That’s why we offer a 100% money-back guarantee within 30 days of purchase.

If you for any reason you do not find your 911 Medical ID™ is an indispensible tool for organizing and carrying your family’s health records you may return for full refund.

2 Year Hardware Warranty

When you register your card it activates your two-year hardware warranty. If for any reason the hardware should fail, simply return your card, and we will replace your card, no questions asked.

Free Live Technical Help and Support

Registration also makes you eligible for free technical support on our website and on our Live Support Line for the life of your card.

Tel: 1-877-221-0337

If you have questions about entering data on your card or other technical issue that might arise, contact us through our Support Line

New Software Improvements

When we make new software changes or improvements, you will be notified and be able to download the new software to your card at no cost.